Simple per-item pricing — no scan fees, no user fees, no reader fees. Just track your items. Software-only solution that works with Zebra, Chainway, Urovo and compatible UHF RFID devices.
Professional, Enterprise & Enterprise Plus tiers: Choose your tracking preference
Current inventory state only - no historical data
Simple Per-Item Pricing
Items
Each unique RFID-tagged SKU or asset actively tracked in your system. Pay only for what you track.
Unlimited Everything Else
Unlimited users, readers, locations, and scans included. No per-user fees, no per-reader fees, no scan limits.
Software-only pricing. Simple per-item model — no per-reader, per-user, or scan fees. Works with Zebra, Chainway, Urovo and compatible UHF RFID devices. You supply the hardware, we provide the software.
Micro
Small retail, single location
- Up to 5,000 items
- Unlimited users & readers
- Web + Mobile apps
- Current state tracking
- Email support
Starter
Growing retail, small warehouse
- Up to 10,000 items
- Unlimited users & readers
- Web + Mobile apps
- Current state tracking
- Priority support
Professional
Multi-store retail, distribution
- Up to 50,000 items
- Unlimited users & readers
- 1 year history & audit trail
- API access
- Priority support (8hr)
Enterprise
Large retail chains, logistics
- Up to 200,000 items
- Unlimited users & readers
- 2 years history & audit trail
- Account manager
- 24/7 support (2hr) • 99.9% SLA
Enterprise Plus
National retailers, 3PL providers
- Up to 500,000 items
- Unlimited users & readers
- 3 years history & audit trail
- Dedicated infrastructure
- 24/7 support (1hr) • 99.95% SLA
Overage Rates
If you exceed your tier's item limit, simple per-item overage rates apply. Often more cost-effective than upgrading if you're only slightly over.
Example: If you're on the Starter tier (10,000 items) but track 11,000 items, you'll pay R15,000 base + (1,000 × R1.50) = R16,500 total. This is often more cost-effective than upgrading if you're only slightly over.
Transparent Pricing: No setup fees, no hidden charges. No per-reader, per-user, or scan fees. All prices exclude RFID hardware (readers, tags, printers). 10% annual billing discount available. 12-month minimum term. Contact us for custom solutions.
Pricing Estimator
Enter the number of items you need to track to see your estimated monthly cost
Recommended Tier
Frequently Asked Questions
How do I determine which package is right for my business?
Choose based on your item count and scan volume. Micro is perfect for small operations (up to 5,000 items), Starter suits growing businesses (up to 10,000 items), Professional is ideal for established operations (up to 50,000 items), and Enterprise handles large-scale deployments (up to 200,000 items).
Can I upgrade my package as my business grows?
Yes, TRACEPOINT makes it easy to upgrade your package as your business needs evolve. You can seamlessly transition to a higher tier package at any time, and our team will assist with the migration process to ensure minimal disruption to your operations.
What happens if I exceed my tier limits?
Overage rates apply when you exceed your tier's item or scan limits. These rates are transparent and designed to be cost-effective—typically more affordable than upgrading to the next tier if you're only slightly over. Contact us to discuss the best option for your situation.
Do you offer annual billing discounts?
Yes, we offer a 10% discount for annual billing (equivalent to one month free). This discount applies to your base subscription and can be combined with our transparent pricing model.
Are there any setup fees or hidden charges?
No setup fees, no hidden charges. Our pricing is completely transparent. You pay only for your subscription tier based on items and scans. Hardware (RFID readers, tags, printers) and professional services (implementation, training) are separate and quoted based on your specific needs.
What is included in each package?
All packages include web and mobile apps, core RFID tracking features, inventory management, and support. Higher tiers include more items, scans, users, longer data retention, API access, and enhanced support levels. See the package details above for specific limits.
Is there a free trial?
Yes, we offer a 30-day free trial with no credit card required. This allows you to test TRACEPOINT with your actual inventory and workflows before committing to a subscription.
Do you offer custom enterprise solutions?
Absolutely. For large enterprises or businesses with unique requirements, we offer custom enterprise solutions. These can include higher item limits, custom integrations, dedicated support, and specialized features tailored to your specific industry needs.
How does TRACEPOINT pricing compare to other platforms?
TRACEPOINT offers 40-60% lower costs than traditional enterprise platforms. Our item-based pricing model means you pay for what you use—no per-reader, per-location, or platform fees. As you scale, your per-item cost decreases, making it more cost-effective as you grow.
What payment methods do you accept?
We accept credit cards for monthly subscriptions. Enterprise customers can arrange Net 30 payment terms. Annual billing is available with a 10% discount.
Can I add additional features or integrations?
Yes, we offer optional add-ons including Advanced Analytics, Multi-Location Support, Custom API Integrations, and Priority 24/7 Support. Contact us to discuss which add-ons would benefit your operation.
What happens to my data if I cancel?
Your data retention period depends on your tier (90-730 days). You can export your data at any time during your subscription. We'll provide guidance on data export before cancellation to ensure you have everything you need.