Terms of Use

Guidelines for using our platform and services

Introduction

These Terms of Use govern your use of TRACEPOINT and provide information about the Service, outlined below. When you create a TRACEPOINT account or use TRACEPOINT, you agree to these terms.

Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

User Registration

Some parts of the Service are available without registration. To use certain features of the Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your account.

User Responsibilities

When using our service, you agree to adhere to the following principles:

Security Measures

You are responsible for implementing reasonable security measures to protect your data and systems when using our Service. This includes maintaining current software, using secure networks, and following industry best practices for IoT device security.

Compliance with Laws

You agree to use the Service in compliance with all applicable laws, regulations, and third-party rights. This includes laws regarding data collection, privacy, and intellectual property.

Prohibited Uses

You may not use the Service:

  • For any illegal purpose, or to violate any laws
  • To infringe or violate the intellectual property rights or any other rights of others
  • To transmit viruses, malware, or any code of a destructive nature
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • In any way that could disable, overburden, damage, or impair the Service

Data Use and Privacy

Our Privacy Policy describes how we handle the information you provide to us when you use our Service. You understand that by using the Service, you consent to the collection and use of this information as set forth in the Privacy Policy.

Data Storage and Processing

The data you provide or that we collect will be stored and processed on servers located in various jurisdictions, including South Africa and potentially other countries. By using TRACEPOINT, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of TRACEPOINT and its licensors. The Service is protected by copyright, trademark, and other laws of both South Africa and foreign countries.

Your Content

You retain all rights to any content you submit, post, or display on or through the Service. By submitting, posting, or displaying content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content in any and all media or distribution methods.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Effects of Termination

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service, or notify us that you wish to delete your account.

Limitation of Liability

In no event shall TRACEPOINT, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@tracepoint.co.za

Address: 12 Thora Crescent, Wynberg, Sandton, South Africa