Software Features
A complete RFID software suite designed to work together seamlessly - from warehouse floor to executive dashboard.
Admin Portal
The central command center for your RFID operation. Manage inventory, configure locations, run reports and control every aspect of your tracking system from any browser.
Real-time Dashboard
Live KPIs, stock movements, accuracy trends and system health at a glance
Location Hierarchy
Enterprise hierarchy: Customer → Organization → Deployment → Zone → Location with capacity rules
Stock & Inventory
Parent-child inventory model with full EPC and serial tracking
Document Workflows
Document-driven movements with templates, automated actions, API calls and webhooks on completion
Explore Portal Features
Dashboard & Analytics
Get a complete overview of your RFID operations at a glance. The dashboard provides real-time KPIs, visual process flows, stock movement trends and system health monitoring.
- Real-time inventory counts and accuracy metrics
- Visual process flow monitoring
- Movement trends and activity tracking
- Customizable widgets and layouts
Inventory Management
Complete inventory control with parent-child relationships, EPC tracking and real-time stock visibility across all locations.
- Full stock visibility across all sites
- Parent-child inventory relationships
- EPC and serial number tracking
- Stock level alerts and thresholds
Device Management
Centralized management for all your RFID hardware. Monitor device status, track usage analytics and configure settings remotely.
- All connected devices in one view
- Real-time device status monitoring
- Usage analytics and scan statistics
- Remote configuration and updates
Document Workflows
Create and manage inventory documents with customizable templates. Handle stocktakes, transfers, receipts and adjustments with approval workflows.
- Customizable document templates
- Multi-stage approval workflows
- Auto-generated variance reports
- Document history and audit trails
Process Flows
Design visual workflows for standardized operations. Guide warehouse staff through receiving, shipping and inventory tasks with step-by-step processes.
- Visual workflow designer
- Step-by-step guided processes
- Conditional branching logic
- Process analytics and bottleneck detection
Full Traceability
Complete audit trail and chain of custody for every item. Track both serialized and non-serialized inventory with full movement history.
- Complete item history timeline
- Chain of custody tracking
- Serialized item tracking
- Batch and lot traceability
Reports & Analytics
Comprehensive reporting with a library of pre-built reports and a powerful report builder for custom analytics.
- Pre-built report library
- Custom report builder
- Scheduled report delivery
- Export to Excel, PDF and more
Alerts & Automation
Rule-based alerts with multi-channel notifications. Get instant alerts via email, SMS, webhook or in-app when conditions are met.
- Configurable alert rules
- Multi-channel notifications
- Escalation workflows
- Alert history and acknowledgment
Setup & User Management
Complete system configuration and user management. Set up EPC encoding schemes, manage users with granular permissions and configure SSO.
- EPC encoding configuration
- User roles and permissions
- SSO and MFA support
- Activity logging and audit
Mobile App
Purpose-built for warehouse and field teams. Blazing-fast scanning, intuitive workflows and rock-solid offline support. Compatible with all major RFID handhelds and sleds.
Rapid RFID Scanning
Scan hundreds of items per second with real-time count feedback
Find & Locate Mode
Signal strength guidance to locate specific items fast
Full Stocktake
Complete inventory counts with variance detection and resolution
Offline-First
Full functionality without internet, auto-sync when reconnected
Explore Mobile Features
Home & Navigation
Clean, intuitive interface designed for one-handed operation. Quick access to all key functions from the home screen.
- My Documents - manage pending work
- Compare - match against manifests
- Create - new inventory documents
- Process Flows - guided workflows
- Quick actions: Identify, Locate, Count, Print, Write
Documents & Templates
Manage inventory documents, process flows and templates. Track progress across all open work items.
- View documents with sync status
- Track process flow progress
- Choose from 20+ document templates
- Filter by type, status or date
Scanning & Compare Mode
High-speed RFID scanning with intelligent comparison features. Match scanned items against expected manifests with instant variance detection.
- Compare against expected lists
- See found, missing, excess items
- View rich product details + QR codes
- Create new documents on the fly
- Print labels directly from scan
Settings & Offline
Comprehensive settings for RFID behavior, offline sync and device configuration. Full control over how the app works.
- RFID alerts: duplicate detection, scan sounds
- Scan behavior: trigger buttons, duplicate handling
- Offline sync: auto-sync, frequency, Wi-Fi only
- Data usage monitoring
- Add devices: fixed readers, handhelds, printers
Scan to Print
Scan barcode, generate EPC, print RFID labels on demand
Write EPC Tags
Program blank RFID tags with verified encoding
Clone Detection
TID verification detects counterfeit and duplicate RFID tags instantly
Serialized + Non-Serialized
Track exact items by EPC or quantities by type - both in one system
Guided Workflows
Step-by-step workflows for receiving, shipping and more
AI Assistant
Natural language help and inventory queries on mobile
Fixed Readers
Always-on monitoring for fixed RFID installations. Automatically track items moving through dock doors, portals and conveyor systems with instant alerts and zero manual intervention.
Zone Transitions
Auto-detect items crossing between zones with direction
Real-time Alerts
Instant notifications for unauthorized or unexpected movements
24/7 Monitoring
Continuous operation with auto-recovery and health checks
Dwell Time Tracking
Monitor how long items stay in each zone
Multi-Antenna Support
FX7500, FX9600, KEONN and more with up to 32 antennas
MQTT Streaming
Real-time tag data streaming for integrations
Agent Service
The bridge between your cloud platform and on-premise hardware. Handles RFID label printing, reader configuration and device management from a modern desktop interface.
RFID Label Printing
Print and encode labels with ZPL preview and template library
Reader Discovery
Auto-discover and configure compatible fixed RFID readers
Device Configuration
Set power levels, antennas and filters from one interface
Label Templates
Standard sizes from 25×15mm to 102×64mm or custom
Secure Connection
Encrypted cloud communication with Keycloak auth
Cross-Platform
Runs on Windows, macOS and Linux desktops
Integration Hub
Connect TRACEPOINT to your existing tech stack. Full REST API with OpenAPI docs, real-time webhooks and pre-built connectors for NetSuite, SAP and more.
Comprehensive REST API
144 endpoints covering inventory, documents, locations and more
Real-time Webhooks
Push notifications for movements, alerts and status changes
ERP Integration
Native connectors for NetSuite, SAP and Dynamics
Form Template API
Custom data capture with dynamic field definitions
Integration Management
Interactive Docs
Swagger UI with live endpoint testing
Secure Authentication
JWT tokens, API keys and webhook signatures
AI Intelligence
Powered by Tellexa AI. Natural language inventory queries, predictive analytics and intelligent automation coming to TRACEPOINT.
Learn more about Tellexa AI →Natural Language Queries
Ask questions in plain English: "What's my lowest stock item?"
Predictive Analytics
AI-powered forecasting for reorder points and demand planning
Automated Workflows
AI triggers actions based on patterns and anomalies
Mobile AI Assistant
Voice-activated help and queries on warehouse floor